- Information architecture design
- Findability & trust modeling
- Navigation & taxonomy strategy
- Governance-aware UX systems
- Content audits & restructuring
- Metadata design for enterprise search
Design Work
End-to-End Redesign · Consumers Energy
An end-to-end redesign of a community solar subscription experience, reframing an awareness-assumed website into a mobile-first demand-generation funnel.
UX Research
Information Architecture
Conversion Design
Usability Testing
A two-layer outage communication system redesigning how utility customers receive and act on storm-related updates. Used as an interview peice
Service Design
UX Research
Systems Thinking
5-Day Sprint
What I bring to a team, and where each of these has actually been used.