- Information architecture design
- Findability & trust modeling
- Navigation & taxonomy strategy
- Governance-aware UX systems
- Content audits & restructuring
- Metadata design for enterprise search
Design Work
End-to-End Redesign · Consumers Energy
An end-to-end redesign of a community solar subscription experience, reframing an awareness-assumed website into a mobile-first demand-generation funnel.
UX Research
Information Architecture
Conversion Design
Usability Testing
A two-layer outage communication system redesigning how utility customers receive and act on storm-related updates.
Service Design
UX Research
Systems Thinking
5-Day Sprint
Live Product · B2B Design Strategy
A live tool that helps design teams quantify and communicate the business value of UX investment to non-design stakeholders.
Live at uxroicalculator.app
Product Design
B2B Strategy
Data Viz
Live App
View Case Study
Redesigning the UA Hub to transform a fragmented accommodations portal into a reliable, navigable system students could actually trust — and staff could actually use.
Intranet
Information Architecture
Accessibility
SharePoint
What I bring to a team, and where each of these has actually been used.